Frequently Asked Questions

Everything you need to know about shopping with Lattafa Pakistan

Are the perfumes sold on Lattafa Pakistan 100% authentic?

Yes, we guarantee that all our fragrances are 100% original and sourced directly from Lattafa Perfumes Industries in Dubai to ensure the highest quality for our customers in Pakistan.

How long does shipping take within Pakistan?

Standard delivery typically takes 3 to 5 business days for major cities like Karachi, Lahore, and Islamabad. Remote areas may take up to 7 business days.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery across Pakistan for your convenience. You can also pay via bank transfer or credit/debit card at the time of checkout.

What is your return and exchange policy?

We offer a 7-day return policy for products that are damaged during transit or if the wrong item is delivered. Please ensure the perfume remains in its original, sealed cellophane packaging for a valid return.

How can I track my order?

Once your order is dispatched, you will receive a tracking number via SMS and email. You can use this number on our courier partner's website to monitor your shipment's progress.

How should I store my Lattafa perfumes to ensure they last longer?

To maintain the integrity of the scent, store your perfume bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.